Terms & Conditions

1) 50% or 100% deposit is required before manufacture, the balance is strictly COD OR EFT if our company does the delivery.
2) If an outside courier company does the delivery, we require payment before we dispatch and a waybill number will be given.
3) If a collection is done from our premises, the goods must be paid for in full before loading.
4) Once a delivery is done and signed for no claim can be made against our business for faults or damage.
5) Goods may not be placed on your premises until paid for in full. Goods may be inspected on the truck or pavement.
6) Please confirm our banking details with us as fraud and mistakes are common and we therefore take no responsibility for incorrect banking details.
7) Our warranty only covers manufacture errors NOT maintenance.
8) Delivery dates and times cannot be guaranteed as a variety of factors can delay matters – lead times are an estimate.
9) Refunds are only agreed upon if by both parties, the customer and client and must be processed within the legal 21 days.
10) All tenders are treated as above – 50% deposit and balance COD OR EFT.
11) Warranty claims must be delivered BACK to our premises if originally collected or couriered.
12) Cheques are not accepted and may not be deposited into our bank. If it does happen we charge R150.00 bank charges and goods will not be delivered or manufactured until the funds are cleared.
13) Our staff are not permitted by law to place goods on your premises and if a favour is done we cannot accept responsibility for any damage to your property.
14) Kit form installations are an additional cost of 5% of value of invoice
15) We do not collect old furniture for disposal. If necessary we will quote you dumping fee.